SERVICE

Guide for Contacting and Ordering Service or Parts

1. Reach Out to Us
For inquiries or service requests, please contact:

• Phone: +47 947 94 074 (Øystein Storesund) - CEO / technical manager
• Phone: +47 917 22 506 (Olav) - sales manager
• Email: oystein@seaclean.no / olav@seaclean.no

2. Provide Vessel Details and Requirements
Share your vessel's specific needs, including:

• Type of service required: Parts supply, troubleshooting, or system servicing
• Location: Vessel’s current and expected location
• Timing: When the service is needed and the estimated duration of availability

This process is typically coordinated in collaboration with your machinery supervisor and local agent to ensure efficiency.

3. On-Site Support
Once details are confirmed:

• Our technician/engineer will visit your vessel's location to inspect and troubleshoot the system.
• If possible, the issue will be resolved on the spot. If specific parts are required, we will arrange for prompt ordering and delivery to minimize downtime.

4. Ordering Consumables
For consumables such as:

• Sodium Thiosulfate
• TRO Kits (Total Residual Oxidant Kits)

Please contact us directly via:

• Email: oystein@seaclean.no
• WhatsApp: +47 91722506

We ensure fast, reliable, and professional service to meet your vessel’s operational needs.